Dispatch meaning shein8/6/2023 Weather conditions or traffic – It is not so rare that during busy periods, such as holidays, or heavy snow, the transit times can be extended, and your parcel may take longer to arrive at its destination.Solution: Contact the courier company once you have realized that your order has some incomplete or wrong details written. You should always double-check if your address has all the necessary details for it to be transported. Wrong or incomplete address – This is the most common cause for undeliverable shipments.Unfortunately, if the courier finds any items that are non-recommended for shipping, it will be either returned to the sender or destroyed. Solution: If the parcel shows any signs of leaking, it will be further inspected. Therefore, if your package shows any signs of leaking or sharp items inside, the courier will most likely stop its transit. Improper packaging – This does not only apply for the safety of the goods, but also for the safety of the staff taking care of your package.Solution: Unfortunately, the courier will either destroy the package or return it to the shipper. Undeliverable shipment– Have you shipped some items that are on the list of prohibited and restricted items from shipping? Courier companies scan the shipments at different depots therefore, we advise you not to ship any forbidden items as in some cases, they can be easily detected.Therefore, we advise you to wait for the updates in the tracking system and contact the courier company is the status hasn’t changed to “in transit” within a couple of days. Solution: It might take a while for the change to be processed, especially if the package was already in transit. Changes in the order – If you have asked the company to change the destination address, then this could be another indicator of why your shipment is stuck in transit.But once the shipment is in transit, you can just wait for additional information from the courier. Solution: If you know that the package is overweight or oversized, it is better to contact the courier company and see if you can add additional kilos to the order. Therefore, if they notice that it is heavier than stated, then they could either return it to the sender or have you pay additional surcharges (this depends on the courier company). The package is oversized/overweight – Packages may be measured in the warehouse of the courier company.Solution: Contact the courier company to tell you all the details and needed documentation to finalize the customs clearance. Failure to provide the necessary documentation will have your shipment further stuck in transit. However, if the package is shipped from/to a country outside of the EU, then the customs declaration should be provided.
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